This business has established a strong reputation among its customers, with an overall score of 4.6 out of 5. The quality of service is also highly rated, with an average score of 4.3. However, there is room for improvement in terms of pricing, which averages 4.4 out of 5.The company's innovativeness is also noteworthy, with a score of 4.5 out of 5. This suggests that NuBrakes is willing to try new approaches and technologies to stay ahead of the competition.From the client feedback, it is clear that the company's technicians, such as Joseph, are highly skilled and knowledgeable. They are able to diagnose and fix problems efficiently, often in a short amount of time. The company's commitment to customer service is also evident, with many customers praising the friendly and professional attitude of the technicians.Some customers have noted that the company's prices are competitive, and that the convenience of having the service come to their home is a major advantage. However, there have been some issues with scheduling and communication, with a few customers experiencing delays or difficulties in getting an appointment.One major issue that stands out is the problem with brake pads and rotors that some customers have experienced after having the work done. This has led to a few customers expressing frustration and disappointment with the company.Overall, NuBrakes seems to be a reliable and trustworthy business that offers high-quality service and competitive pricing. However, it is essential for the company to address the issue with brake pads and rotors to maintain its high standards and reputation.