This boutique hotel has a unique charm and a great location in the heart of San Antonio, close to the Riverwalk. The rooms are clean and comfortable, but some guests have reported issues with cleanliness and maintenance. The staff is friendly and helpful, but some have had issues with customer service. The hotel has a vintage feel, but some areas are in need of renovation. The pricing is reasonable, considering the location and amenities. Overall, it's a decent option for travelers who want to experience the city's charm and history.Some guests have had issues with cleanliness and maintenance, including dirty rooms, broken fixtures, and mold. Some have also reported problems with customer service, including unfriendly staff and difficulty getting assistance with issues. However, many guests have praised the hotel's location, charm, and friendly staff. The hotel's vintage feel is a unique selling point, but some areas are in need of renovation to maintain the hotel's appeal.The hotel's pricing is reasonable, considering the location and amenities. However, some guests have reported issues with extra fees, including parking charges and fees for amenities. Overall, the hotel is a decent option for travelers who want to experience the city's charm and history, but guests should be aware of the potential issues and plan accordingly.One major issue that guests have reported is the inconsistent cleanliness and maintenance of the rooms. Some guests have found dirty rooms, broken fixtures, and mold, which can be a major turn-off. Additionally, some guests have reported problems with customer service, including unfriendly staff and difficulty getting assistance with issues. These issues can detract from the overall experience and make the hotel less desirable.