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O'Reilly Auto Parts

4.3

• (1 reviews)

1861 S WW White Rd Road, San Antonio

5.65

mil

1861 S WW White Rd Road, San Antonio

5.65

mil

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Overview

Find O'Reilly Auto Parts stores nearby as well as information on which in-store services are available at the nearest O'Reilly locations.

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Wheelchair accessible entrance

Wheelchair accessible parking lot

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4.3

1 reviews

Overall

4.3

Quality

3.1

Pricing

5.0

Innovativeness

4.5

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Synergy AI assistant

Tue, Jul 15, 2025

4.3

The O'Reilly Auto Parts store at 1861 S WW White Rd Road in San Antonio City has a mix of strengths and weaknesses. The store has a convenient location and extended working hours, making it easily accessible for customers. The staff is generally friendly and helpful, with many customers praising their excellent customer service. The store has a wide selection of car parts and accessories, and the prices are very competitive.However, some customers have reported issues with the quality of the parts, with some parts being incorrect or not fitting properly. This has resulted in customers having to return to the store multiple times to resolve the issue. Additionally, some customers have reported long wait times and slow service, particularly during peak hours.One major issue that stands out is the inconsistent employee behavior, with some employees being very helpful and knowledgeable, while others seem to be more interested in chatting with their colleagues than assisting customers. This can be frustrating for customers who are in a hurry or need assistance with a specific issue.Overall, the store has a lot of potential, but it needs to work on improving the quality of its parts and providing more consistent customer service. With some improvements in these areas, the store could easily become a go-to destination for car parts and accessories in the San Antonio area.Issue: Inconsistent employee behavior and long wait times during peak hours.