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O'Reilly Auto Parts

4.5

• (1 reviews)

1501 Pat Booker Rd Road, Universal City

14.42

mil

1501 Pat Booker Rd Road, Universal City

14.42

mil

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Overview

Find O'Reilly Auto Parts stores nearby as well as information on which in-store services are available at the nearest O'Reilly locations.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Delivery

Onsite services

Quick visit

Checks

Curbside pickup

In-store pickup

In-store shopping

Same-day delivery

Batteries

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Reviews

All our ratings are from genuine customers

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4.5

1 reviews

Overall

4.5

Innovativeness

4.7

Pricing

4.8

Quality

3.8

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Synergy AI assistant

Tue, Jul 15, 2025

4.5

This business location has a good overall score, reflecting the positive experiences of most customers. The quality of the products and services is generally good, but there is room for improvement. The pricing is competitive, making it an attractive option for customers. The business shows a good level of innovativeness, offering various services and products to meet customer needs.Customers praise the helpful and knowledgeable staff, who go above and beyond to assist them. Many appreciate the wide selection of products and the competitive pricing. Some customers also mention the convenient services offered, such as same-day delivery and in-store pickup.However, there are a few negative comments about the customer service, with some customers feeling that the staff is not always friendly or helpful. A few customers have also experienced issues with the quality of the products, such as receiving the wrong parts or dealing with faulty products.Overall, this business location seems to be a reliable and convenient option for customers, but there is room for improvement in terms of customer service and product quality.One issue that stands out is the occasional lack of friendliness and helpfulness from the staff, which can make a negative impression on customers. This could be addressed by providing additional training for staff to ensure that they are always welcoming and helpful to customers.