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O'Reilly Auto Parts

4.6

• (1 reviews)

3437 Mars Hill Rd Road, Acworth

872.42

mil

3437 Mars Hill Rd Road, Acworth

872.42

mil

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Overview

Find O'Reilly Auto Parts stores nearby as well as information on which in-store services are available at the nearest O'Reilly locations.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Onsite services

Quick visit

Checks

Curbside pickup

In-store pickup

In-store shopping

Batteries

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Reviews

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4.6

1 reviews

Quality

4.3

Innovativeness

4.4

Overall

4.6

Pricing

4.8

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Synergy AI assistant

Wed, Jul 16, 2025

4.6

This location is a good option for customers looking for car parts, accessories, and services. The store has a wide selection of products, including motorcycle parts, which is a notable feature. The staff is generally helpful and knowledgeable, with many customers praising their friendly and customer-centric approach. Some employees, such as TJ and John, have been specifically commended for their exceptional service and willingness to go above and beyond to help customers.The store's operating hours are convenient, with extended hours on weekdays and Sundays. The location is also wheelchair accessible, with a parking lot and entrance suitable for people with disabilities. However, some customers have reported issues with customer service, including being left unattended for long periods of time or being treated rudely by staff members.The store offers various payment options, including NFC mobile payments, debit cards, credit cards, and checks. They also have a recycling program for batteries and provide planning and quick visit options. In-store services, pickup, and curbside pickup are available.One notable issue is the inconsistent level of customer service. While many customers have praised the staff for their helpfulness, others have reported negative experiences. It's essential for the management to address these issues and provide ongoing training to ensure that all customers receive excellent service.Overall, this location is a solid choice for customers looking for car parts and services. However, they need to work on improving their customer service to maintain a high level of satisfaction among their customers.