San Antonio
Oaks of Westlake
10.48
10.48
Features
Fitness center
On-site parking
Swimming pool
Hot tub
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Dogs allowed
Pets welcome
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Overall
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The Oaks of Westlakes Apartments have received mixed reviews from residents, indicating an average experience. While some reviewers praised the friendly staff, especially Georgia, JJ, and Saul, others expressed disappointment with the maintenance team, particularly Corina, who was accused of being rude and unprofessional.Resident experiences varied, with some mentioning problems such as pests, mold, and maintenance issues. However, others appreciated the responsiveness of the maintenance team, particularly JJ, who was commended for his prompt and efficient service.The apartments' amenities, including the swimming pool, hot tub, and fitness center, were not frequently mentioned in reviews. However, some reviewers noted the property's cleanliness and well-maintained grounds.Regarding pricing, some reviewers felt that the rent was reasonable, while others believed it was too high considering the age of the property and the maintenance issues.It is worth noting that the property has had issues with pests, including cockroaches and rodents, which some reviewers mentioned were present in their units. Additionally, some reviewers expressed frustration with the management team's handling of maintenance requests and resident concerns.To improve the overall experience, the management team should focus on addressing the maintenance issues, providing better communication with residents, and ensuring that the staff is responsive and professional. By doing so, the Oaks of Westlakes Apartments can become a more desirable place to live.
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Categories
Real Estate
Apartment complex
Condominium complex
Apartment Rental
Property Management
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