San Antonio
OBGYN Office - Medical Drive Office
7.48
7.48
Features
Wheelchair accessible entrance
Wheelchair accessible restroom
Restroom
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Pricing
Overall
Innovativeness
Quality
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The business has a generally average rating, but with some inconsistencies. The overall rating is 3.8 out of 5, indicating a decent level of satisfaction among customers. However, the quality of service is rated slightly lower at 3.4, suggesting that some customers have had issues with the quality of care or communication.The pricing is rated higher at 4.2, indicating that customers generally feel that the costs are reasonable. The innovativeness of the business is rated at 4.1, suggesting that customers appreciate the efforts to stay up-to-date with medical advancements.The main issue that stands out is the lengthy wait times, with some customers reporting waits of up to 2 hours. Additionally, there have been some issues with communication and customer service, with some customers feeling ignored or dismissed. However, it's worth noting that the doctors themselves are highly rated, with many customers praising their care and compassion.It's also worth mentioning that the business has a strong online presence, with a high rating on third-party review sites. However, this may not necessarily translate to a consistent experience in person.Overall, this business seems to have some strengths, but also some areas for improvement. With some adjustments to their operations and customer service, they may be able to improve their overall rating and better meet the needs of their customers.
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Categories
Medical Service
Gynecology
Women's health clinic
Obstetrician-gynecologist
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