The business seems to be a medical office providing endocrinology services. The address and phone number are available, making it easy to get in touch with them. The office is wheelchair accessible, which is a plus. However, there are several issues that need to be addressed. Many clients have reported difficulties in scheduling appointments, with some even having to wait for months. The office staff has been described as rude and unhelpful, with some clients being told that their insurance is not accepted despite having BCBS of TX and Medicaid as secondary. This has led to several negative reviews and a low overall rating. On the other hand, some clients have reported positive experiences with Dr. Ocampo, who has been praised for her competence and caring attitude. The office has been described as having a "chaotic" atmosphere, which may contribute to the difficulties in getting appointments and dealing with the staff. The wheelchair accessibility is a positive feature, but it is not clear if this is a common issue in medical offices. Despite the issues, some clients have reported being helped by Dr. Ocampo, and the office has been described as having a "good and caring" office staff. It is clear that the office needs to improve its communication and scheduling processes to better serve its clients.