This Old Navy store on Staten Island is a convenient destination for family shopping, offering a wide range of clothing for women, men, and children, including jeans and loungewear. The store's staff can be helpful, with some employees, like Renee, going above and beyond to assist customers. However, some customers have reported encountering rude staff, including an assistant manager who was described as "miserable." The store's return policy can be strict, with one customer being told they couldn't return brand-new, unworn items.The store's selection of plus sizes is limited, which may be a drawback for some customers. On the other hand, the store's sales and discounts can be a big plus, with customers reporting finding great deals on summer clothes and other items.One customer had a negative experience with the store's credit card policy, reporting being signed up for a credit card without their knowledge or consent. This is a serious issue that needs to be addressed.The store's accessibility features, including wheelchair-accessible parking and entrance, are a plus. However, the store's hours of operation may be a drawback for some customers, with the store closing earlier on weekdays and Sundays.Overall, this Old Navy store has its strengths and weaknesses, and customers should be aware of the potential issues before visiting.