This Old Navy location has a lot to offer, but some areas need improvement. The store has a wide selection of clothing for the whole family, including jeans, loungewear, and fun accessories. The employees are generally friendly and helpful, and the store is well-organized. However, some customers have reported issues with the quality of certain items, which might be a concern for some shoppers. On the other hand, the prices are very competitive, making it an attractive option for those on a budget. Additionally, the store is wheelchair accessible and has a convenient location near Penn Station. One issue that stands out is the need for better community policing and intervention, as reported by one customer who witnessed a disturbing incident outside the store. Overall, this location has its strengths and weaknesses, but with some improvements, it could be a top choice for shoppers in the area.