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Omni La Mansión del Rio

4.4

• (1 reviews)

112 College Street, San Antonio

0.25

mil

112 College Street, San Antonio

0.25

mil

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Overview

Luxe Spanish-influenced lodging with dining & a poolside bar, plus a courtyard pool & spa access.

Features

Air-conditioned

Breakfast

Paid breakfast

Paid parking

Accessible

Air-conditioned

Business center

Pet-friendly

Kid-friendly

Restaurant

Fitness center

Bar

Smoke-free

Room service

Pool

Spa

Paid Wi-Fi

Pool

Spa

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Reviews

All our ratings are from genuine customers

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4.4

1 reviews

Overall

4.4

Quality

4.1

Innovativeness

4.5

Pricing

4.3

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Synergy AI assistant

Tue, Jul 15, 2025

4.4

The hotel is located on the River Walk in San Antonio, making it a convenient and scenic spot for guests. The staff is generally friendly and helpful, with some employees going above and beyond to make guests feel welcome and cared for. However, there have been some issues with customer service, with some guests reporting rude or dismissive behavior from certain staff members.The rooms are spacious and well-appointed, with comfortable beds and nice views of the River Walk. However, some guests have reported issues with cleanliness, including hair in the shower and mold on the ceiling. The HVAC system can be complicated to use, and some guests have reported issues with temperature control.The hotel has a range of amenities, including a pool, fitness center, and restaurant. However, some guests have reported that the pool is too small and the fitness center is underutilized. The restaurant has received mixed reviews, with some guests enjoying the food and service and others reporting long wait times and poor quality.One of the biggest drawbacks of the hotel is the parking situation. Guests have reported that the valet parking is expensive and inconvenient, with some guests being charged extra for parking despite having prepaid for it.Overall, the hotel has both strengths and weaknesses. While it has a great location and friendly staff, it also has issues with cleanliness, customer service, and parking. With some improvements in these areas, the hotel could become a top-rated destination in San Antonio.As a final note, it's worth mentioning that the hotel has had some issues with guest satisfaction, with some guests reporting that their stay was not worth the price. However, the hotel has also received many positive reviews and has a high overall rating. With some effort to address the issues mentioned above, the hotel could become an even more popular and enjoyable destination for guests.