San Antonio
On The Grind
14.64
14.64
Features
Onsite services
Wheelchair accessible parking lot
Takeout
Delivery
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Quality
Overall
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The place is a top pick for coffee lovers. Located in Building 1234, Pat Booker Rd Road, Universal City City, it's easily accessible with a wheelchair-accessible parking lot. With a wide range of options, including takeout, onsite services, and delivery, it's a convenient spot for those on-the-go. The co-branded with On The Grind adds to its appeal.The staff is known for being friendly and helpful, often going above and beyond to make sure customers have a great experience. They're also quick to learn customers' names and preferences, making it feel like a personalized experience. The atmosphere is lively and welcoming, making it a great spot to meet friends or grab a quick coffee before work.However, there's a potential issue with some employees being overwhelmed or struggling to keep up with orders during peak hours. This can lead to longer wait times and subpar service. It's essential for management to address this issue to maintain the high standards of service that customers have come to expect.Overall, the coffee shop has a 4.7-star rating, with 527 reviews and only 15 one-star reviews. This suggests that the vast majority of customers have a positive experience, which is a testament to the staff's hard work and dedication. With a little tweak to manage peak hours, this coffee shop could be an even more exceptional experience.
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Hours
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Categories
Restaurants & Catering
Coffee stand
Cafes
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