The location is easy to find, as it's located on the Stone Oak Parkway, and the building number is clearly marked. However, there seems to be an issue with communication, as some patients have reported difficulties in getting in touch with the office or receiving a call back for appointments. The staff is generally friendly and welcoming, but there have been instances where patients have felt disrespected or dismissed due to poor communication and organizational skills. On the other hand, the nurses and doctors at the location have been praised for their kindness, compassion, and expertise. The location is wheelchair accessible, and the parking lot, restroom, and entrance are all accessible for patients with mobility issues. The working hours are standard, with no appointments available on Saturdays and Sundays. Overall, the location seems to be providing quality care, but there's room for improvement in terms of communication and customer service.