San Antonio
Oncology San Antonio
5.82
5.82
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
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This location is clearly struggling to meet customer expectations. With a wheelchair-accessible restroom, parking lot, and entrance, the physical space seems to be well-maintained. However, the lack of appointments being made available on a first-come, first-served basis is inconvenient. The staff seems to be falling short in terms of communication. A client reported that they were not called back after leaving their number twice, which raises concerns about the service's reliability.Additionally, there is a notable absence of amenities, such as a reception area or comfortable seating for patients and their families.One client even took the time to share their negative experience with the customer service, which further highlights the need for improvement.While the physical space is accessible, the overall experience seems to be lacking in many areas, which prevents this location from being truly beneficial to its customers.
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Categories
Medical Service
Doctor
Oncologist
Other Medics
Hematologist
Oncology
Cancer treatment center
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