San Antonio
OneMain Financial
28.69
28.69
Overview
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Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
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Overall
Quality
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The New Braunfels location of OneMain Financial is a well-established business that offers personal loans to individuals in need. The overall atmosphere of the location is professional, with a well-maintained building and a welcoming staff. The office is easily accessible for people with disabilities, with a wheelchair-accessible parking lot and entrance.The quality of service provided by the staff at this location is generally high. Many customers have reported receiving excellent service from loan specialists such as Lizann, Grace, and Raquel, who are knowledgeable, friendly, and patient. They take the time to explain the loan process and answer any questions that customers may have.However, there have been some issues with the quality of service in the past. A few customers have reported receiving poor service from certain staff members, including Cathy and Donna, who are described as rude and unprofessional. This is a significant issue, as it can create a negative experience for customers and damage the reputation of the business.The pricing of the loans offered by OneMain Financial is generally high, which may be a concern for some customers. However, the business has been transparent about the interest rates and fees associated with the loans, which is a positive aspect of their service.Unfortunately, there is not enough information available to provide a rating for the innovativeness of the business. While the business has been successful in offering personal loans to individuals in need, it is not clear if they are offering any new or innovative services.One major issue that has been raised by some customers is the high interest rates and fees associated with the loans. While the business has been transparent about these rates, they can still be a significant burden for some customers. It is worth noting that the business has made efforts to provide customers with clear information about the terms of the loans, which is a positive aspect of their service.Overall, the New Braunfels location of OneMain Financial is a solid choice for individuals in need of personal loans. While there have been some issues with the quality of service and pricing, the business has a strong reputation and a welcoming staff.
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Hours
Closed
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Categories
Financial Service
Personal Loans
Loan agency
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