This business is located in a convenient spot, and the parking lot is easily accessible for those with disabilities. The entrance is also wheelchair friendly, making it a great option for visitors with mobility issues. The company's mission is admirable, and they have a strong reputation as a non-profit organization that supports military families.While the staff may seem unresponsive at times, as one reviewer pointed out, there are also many positive interactions with the team. One customer praised the company for providing help twice when they needed it most. The organization also hosts events like the Military Child of the Year award, showing their commitment to the military community.However, there have been some issues with communication, as another reviewer noted that no one answers the phone. The overall experience can be improved by addressing these concerns. Despite this, the company's dedication to helping military families is evident, and their efforts are appreciated by many. The business's hours of operation are standard, with the same hours on Monday through Friday, and closed on weekends. It's a shame that the phone is not always answered, but the team's hard work and commitment to their mission make this business a valuable resource for the community.