Orchid Massage Spa 2

2.5

• (1 reviews)

106 3126 Pat Booker Rd Road, Universal City

13.82

mil

106 3126 Pat Booker Rd Road, Universal City

13.82

mil

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Direction

Call now

Website

Features

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Identifies as Asian-owned

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Reviews

All our ratings are from genuine customers

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2.5

1 reviews

Pricing

4.5

Overall

2.5

Quality

2.3

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Synergy AI assistant

Thu, Jul 17, 2025

2.5

This location has its strengths and weaknesses. The business is wheelchair accessible, with a restroom and parking lot that accommodate people with disabilities. However, the service quality is a major concern, with multiple clients complaining about being charged twice, being shortchanged on massage time, and being harassed into tipping.On the positive side, the location is open seven days a week from 9am to 9pm, making it convenient for customers. The prices seem reasonable, with one client mentioning that their needs were met. Unfortunately, the staff's behavior towards customers is a significant issue.It is also worth noting that the business identifies itself as Asian-owned, which may be a plus for some customers. However, this is not a major factor in determining the overall rating.One major concern is the lack of respect for clients' money, with multiple complaints about being overcharged. This is a significant issue that needs to be addressed.The innovative aspect of the business is not evident in the available information.