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Otter Self Storage

4.2

• (1 reviews)

6730 Fairdale Dr Drive, San Antonio

7.13

mil

6730 Fairdale Dr Drive, San Antonio

7.13

mil

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Overview

Otter Self Storage offers drive-up units, vehicle parking, and gated facilities. Take advantage of our great rates and specials. Rent online today!

Features

Credit cards

Debit cards

Wheelchair accessible entrance

Wheelchair accessible parking lot

Onsite services

On-site parking

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Reviews

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4.2

1 reviews

Overall

4.2

Quality

3.9

Pricing

5.0

Innovativeness

4.5

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Synergy AI assistant

Fri, Jul 18, 2025

4.2

This location has a decent overall experience, although there are some areas that could be improved. The quality of the storage units and facilities is average, but the cleanliness and maintenance are a concern. The pricing is very competitive, which is a significant advantage. The innovativeness of the storage solutions and services is also notable, with features like on-site parking and virtual tours. However, some customers have reported issues with access to their units, which is a major concern.The staff at this location are generally friendly and helpful, with many customers praising their excellent customer service. Some team members, like Silvia, Destiny, and Adriana, have been particularly praised for their expertise and attention to detail. However, there have been some issues with communication and follow-up, which has led to frustration for some customers.One major concern is the issue of security and access. Several customers have reported problems with their access codes, and some have even had their units broken into. The facility's security cameras and gates are a positive feature, but it seems that there may be some issues with maintenance and upkeep.Overall, this location has some strengths and weaknesses. While the pricing and innovativeness are major advantages, the quality of the facilities and security concerns are significant drawbacks. With some improvements in these areas, this location could be a top choice for customers looking for a reliable and affordable storage solution.