The hotel is a decent option for those looking for a budget-friendly stay in San Antonio. However, the quality of the rooms and services can be inconsistent. Some guests have reported cleanliness issues, while others have praised the staff and facilities. The pricing is competitive, but some guests have complained about extra fees and charges. The hotel has made efforts to innovate and improve, but it still has some areas to work on.Based on the reviews, it seems that the hotel has a mix of positive and negative experiences. Some guests have enjoyed their stays, praising the cleanliness, comfort, and staff. However, others have reported issues with cleanliness, maintenance, and customer service. The hotel's location is convenient, with many shops and restaurants nearby. However, some guests have complained about the neighborhood being a bit rough.Overall, the hotel is a decent option for those looking for a budget-friendly stay in San Antonio. However, guests should be aware of the potential issues with cleanliness and customer service. It's essential to read reviews and do research before booking to get a better understanding of what to expect.The hotel has a rating of 2.7 on third-party review platforms, with 68% of reviewers giving a 4 or 5-star rating. However, there are many negative reviews that highlight issues with cleanliness, customer service, and value for money. Some guests have also reported problems with bed bugs, roaches, and other pests.The hotel's management has responded to many of the negative reviews, apologizing for the issues and offering to make things right. However, it's essential for guests to be aware of the potential problems and to do their research before booking. With some improvements in cleanliness and customer service, the hotel could be a better option for travelers looking for a budget-friendly stay in San Antonio.