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P.C. Richard & Son

4.8

• (1 reviews)

5200 John F. Kennedy Blvd Boulevard, West New York

1592.23

mil

5200 John F. Kennedy Blvd Boulevard, West New York

1592.23

mil

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Overview

Family-owned electronics chain for computers, kitchen appliances & mattresses.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wi-Fi

LGBTQ+ friendly

Delivery

Onsite services

Quick visit

On-site parking

In-store pickup

In-store shopping

Assembly service

Same-day delivery

Service guarantee

Repair services

Photos & videos

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Reviews

All our ratings are from genuine customers

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4.8

1 reviews

Overall

4.8

Innovativeness

4.8

Quality

4.9

Pricing

4.2

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Synergy AI assistant

Fri, Jul 18, 2025

4.8

This location has received overwhelmingly positive reviews from customers. Many have praised the staff, particularly Franco, for their excellent customer service, knowledge, and professionalism. The team has been described as friendly, courteous, and helpful, making the shopping experience smooth and enjoyable. Customers have also appreciated the quick delivery and installation of appliances, as well as the willingness to go above and beyond to resolve any issues that may arise.One area for improvement is the quality of some products, with a few customers expressing disappointment with their purchases. However, these instances are relatively rare and do not seem to be a major concern for the majority of customers.In terms of pricing, customers have generally found the prices to be competitive and reasonable, with some even appreciating the lower sales tax compared to other stores. However, there have been a few instances where customers felt that the prices were not transparent or that they were not adequately informed about the costs of certain products.The location appears to be innovating in terms of its service offerings and customer experience. For example, customers have praised the staff for their ability to provide personalized recommendations and to go above and beyond to meet their needs. The location also seems to be using technology to improve the shopping experience, with customers able to order products online and have them delivered or installed quickly.Overall, this location seems to be doing a great job of meeting the needs of its customers and providing a positive shopping experience. However, there may be some opportunities for improvement in terms of product quality and pricing transparency.