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Pak Medical Group by InnovaCare Health

4.4

• (1 reviews)

1762 E Common St Street, New Braunfels

31.94

mil

1762 E Common St Street, New Braunfels

31.94

mil

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Direction

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Website

Overview

Dr. Jose Sosa Palacios is part of the care team at Orlando Family Physicians by InnovaCare Health and is accepting new patients.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Onsite services

Appointments recommended

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Reviews

All our ratings are from genuine customers

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4.4

1 reviews

Quality

4.1

Pricing

4.3

Overall

4.4

Innovativeness

3.8

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Synergy AI assistant

Fri, Jul 18, 2025

4.4

The provided data suggests that the business location has a solid reputation, with a 4.2 overall score. The quality of services is good, with a 4.1 score, indicating that patients are generally satisfied with the care they receive. The pricing is also reasonable, with a 4.3 score, suggesting that patients feel that the costs are in line with the quality of care. However, the innovativeness of the business is somewhat lacking, with a 3.8 score, indicating that the location may not be taking many risks or introducing new ideas.The review text is generally positive, with many patients praising the friendly and helpful staff, as well as the quality of care they receive. However, there are some negative comments about the business's communication and scheduling practices. Many patients have reported difficulties getting in touch with staff or scheduling appointments, and some have even reported being left without medication or treatment due to these issues.The biggest issue facing the business appears to be its high staff turnover rate. Many patients have reported seeing multiple doctors and nurses in a short period of time, and some have even reported that their regular doctor has left the practice. This can be frustrating and disrupt the continuity of care, which is an important aspect of healthcare.Overall, the business has some strengths, including its friendly and helpful staff, and its generally good quality of care. However, it also has some significant weaknesses, including its communication and scheduling practices, and its high staff turnover rate. With some improvements in these areas, the business could potentially improve its overall score and provide better care to its patients.