San Antonio
Palo Alto Apartment Homes
8.30
8.30
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
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The business is located in San Antonio City, TX, and offers apartment rentals. The office staff is friendly and helpful, with some team members standing out for their exceptional service. Sandra is a notable example, consistently going above and beyond to assist residents. Resident feedback suggests that while the community has its issues, such as trash, noise, and pool problems, the staff is generally responsive to concerns. Palo Alto Apartment Homes is wheelchair accessible, but issues with accessibility and maintenance, including leaky faucets and poor repair work, have been reported. The business has a 3.3-star rating from third-party sources, with a large proportion of 1-star reviews. Feedback highlights maintenance and pool issues, as well as poor communication from management. One resident reported that the office never answers the phone, and another that they were left without air conditioning for 6.5 months. The business is advertised as having a low-income housing option, and some residents have reported issues with roaches, mold, and broken furniture. Despite these challenges, some residents have had positive experiences with the staff and appreciate the community's amenities, including the community center and food pantry. Overall, the business has a mixed reputation, with some residents appreciating its affordability and community resources while others report significant maintenance and management issues.
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Categories
Real Estate
Apartment rental agency
Apartment complex
Real Estate Agencies
Low income housing program
Apartment Rental
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