San Antonio
PAM Health Specialty Hospital of San Antonio Medical Center
9.03
9.03
Overview
PAM Health is committed to providing patients with the best care and outcomes. We offer both inpatient and outpatient therapy. Find a location near you.
Features
Onsite services
Wheelchair accessible parking lot
Wheelchair accessible entrance
Photos & videos
Submit a review
Pricing
Overall
Quality
Innovativeness
Submit a review
Based on my review, PAM Health Specialty Hospital of San Antonio Medical Center is a relatively good option for patients. The staff is generally kind and caring, with many employees going above and beyond to provide excellent care. The wound care team, in particular, receives high praise from multiple patients, with Veronica, Nicole, Pearl, Taylor, and Mary being mentioned as exceptional caregivers. However, there have been some issues with communication and care between shifts, with some patients feeling neglected or receiving inadequate care. One patient's review mentions a nurse who did not listen to their concerns or respond to messages, and another patient reports being accused of stealing a wheelchair seat cushion by a member of the rehab team. Some patients have also reported issues with the cafeteria food and the cleanliness of the facility, with one review mentioning that the food "isn't that great" and another review stating that the facility "is old and dirty." Despite these issues, many patients praise the hospital's therapy team, particularly Dawn, Cristian, and AK, who are described as "angels" who went above and beyond to help patients recover. Overall, while PAM Health Specialty Hospital of San Antonio Medical Center has some areas for improvement, it appears to be a decent option for patients in need of care. One potential issue that stands out is the lack of empathy and professionalism shown by some employees, particularly in the case of a CEO who is described as having shown "no empathy" when a patient's loved one died. This lack of emotional support and care can be particularly damaging for patients and their families, and it's essential that the hospital addresses this issue to provide a more comprehensive and compassionate care experience.
Own this business?
Categories
Medical Service
Hospital
Hospitals
Contact business
1