This jewelry store has a wide variety of necklaces, rings, and customizable charm bracelets that can satisfy the needs of many customers. The employees are often helpful and patient, taking the time to answer questions and help customers decide. However, some customers have reported receiving poor service, with rude or incompetent staff.The store's hours of operation are well-established, with consistent hours from Monday to Friday, and slightly shorter hours on weekends. The address is easily accessible by car, with paid street parking available, and is wheelchair accessible.Despite some reports of poor service, the majority of customers have had positive experiences with the store. However, one major issue that has been reported by several customers is the store's inconsistency in providing services, such as cleaning charms, due to staffing issues.It's worth noting that the store's location on 5th Avenue in New York City may be a factor in the high prices of the items sold there. However, many customers have reported that the quality of the products is worth the price.Overall, this jewelry store is a good option for customers looking for a wide variety of high-quality jewelry and accessories, but it's worth being prepared for the possibility of poor service.