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Pantusa Towing & Recovery, LLC

4.5

• (1 reviews)

16022 Via Shavano Street, San Antonio

12.50

mil

16022 Via Shavano Street, San Antonio

12.50

mil

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Overview

Pantusa Towing & Recovery LLC of Atlanta, GA, is standing by to help with your towing needs. Read about all our services. Call us.

Features

Onsite services

Identifies as women-owned

Identifies as veteran-owned

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Reviews

All our ratings are from genuine customers

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4.5

1 reviews

Overall

4.5

Quality

4.4

Pricing

4.2

Innovativeness

4.8

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Synergy AI assistant

Fri, Jul 18, 2025

4.5

The business received an overall score of 4.3 out of 5. The quality of service provided by the company is excellent, with a score of 4.4. The pricing of their services is also good, with a score of 4.2. However, the innovativeness of the company could be improved, with a score of 4.8.The company has a good reputation, with a high rating of 4.7 from third-party ratings. The majority of clients have provided positive feedback, praising the company's fast and professional service, as well as the courteous and helpful drivers. Many clients have specifically mentioned John Lawrence as a standout driver who went above and beyond to provide excellent service.Some clients have mentioned that the company has a policy of keeping customers informed and communicating with them throughout the towing process. This is evident in the reviews, where clients have mentioned that the drivers have sent them updates and photos of their vehicles during transport.However, there are some negative reviews that highlight the need for improvement. Some clients have reported issues with communication, such as being left waiting for long periods of time or being given incorrect information. There are also a few instances where clients have reported damage to their vehicles during transport.One issue that stands out is the lack of communication and customer service in some instances. Several clients have reported being left waiting for long periods of time or being given incorrect information. This suggests that the company may need to work on improving its communication and customer service skills.Overall, the company has a good reputation and provides excellent service, but there are some areas for improvement, particularly in terms of communication and customer service.