This pet store has a wide variety of animals, including snakes, parrots, and koi. The staff is generally friendly and helpful, with many customers praising their knowledge and assistance. The store is clean and well-maintained, with healthy animals on display. However, some customers have reported issues with customer service, including being treated rudely by staff members. Overall, the store has a good reputation and is a popular destination for pet owners. It is located in a convenient location, with wheelchair accessible parking and entrance. The store offers a range of services, including onsite services and in-store shopping. Despite some minor issues, this pet store is a great place to find a new pet or learn about animal care.The store's pricing is competitive, with many customers praising the reasonable prices of the animals and supplies. However, some customers have reported feeling pressured to make a purchase, which can be off-putting. The store's innovativeness is also notable, with a wide range of unique and exotic animals available for sale. However, some customers have reported issues with the store's policies, including being required to purchase a starter kit before buying an animal. Despite these issues, the store's overall rating is high, reflecting its popularity and reputation among pet owners.