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Papa Johns Pizza

3.4

• (1 reviews)

1 15050 Jones Maltsberger Rd Road, San Antonio

11.14

mil

1 15050 Jones Maltsberger Rd Road, San Antonio

11.14

mil

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Direction

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Website

Overview

Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts.

Features

Credit cards

Debit cards

NFC mobile payments

Takeout

Dinner

Wheelchair accessible entrance

Wheelchair accessible parking lot

Dinner

Dessert

Free parking lot

Parking

Delivery

Lunch

Comfort food

Late-night food

Lunch

Free street parking

Catering

Kids' menu

Quick bite

Casual

Curbside pickup

No-contact delivery

Photos & videos

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Reviews

All our ratings are from genuine customers

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3.4

1 reviews

Overall

3.4

Quality

3.2

Pricing

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

3.4

This Papa John's location on Jones Maltsberger Rd has a generally mediocre experience. The quality of the food is inconsistent, with some customers receiving undercooked or incorrectly prepared meals. However, the pricing is relatively reasonable, with most customers feeling that they get good value for their money.One of the biggest issues with this location is the quality of customer service. Many customers have reported long wait times on the phone, unhelpful staff, and a general lack of interest in resolving customer complaints. This has led to a number of negative reviews and a reputation for poor service.On the other hand, some customers have reported having good experiences with the staff, particularly the managers who are friendly and attentive. However, these positive experiences are not consistent and seem to be the exception rather than the rule.In terms of innovativeness, this location seems to be lacking. The menu is standard and unchanging, and there is no effort to offer unique or creative options. This may be due to the fact that the location is part of a larger chain, but it does make the experience feel stale and uninteresting.Overall, while this Papa John's location has its moments, the quality of food and service is generally not up to par. With some improvement in these areas, this location could be a better experience for customers.