Park Greene Townhomes is a decent apartment complex, but it has its flaws. The property is well-maintained, with a beautiful landscape and a quiet atmosphere. The office staff is friendly and helpful, especially Joanna and Lisa, who go above and beyond to assist residents. However, the apartments themselves are outdated, with old appliances and poorly insulated walls. The AC units are also old and often malfunction, leading to high electricity bills.Some residents have reported issues with pests, including cockroaches and silverfish, which can be a nuisance. Additionally, the complex has experienced break-ins and thefts, with some residents reporting stolen packages and mail. The gates are often broken or open, making it easy for outsiders to access the property.Despite these issues, Park Greene Townhomes has its strengths. The maintenance team is responsive and efficient, and the community is generally quiet and peaceful. The complex is also located in a convenient area, with easy access to highways and shopping centers.One major issue that has been reported by several residents is the poor customer service provided by the new management company, Roscoe Properties. Residents have reported being charged for unnecessary fees and being denied refunds for damages that were not their fault.Overall, Park Greene Townhomes is a decent option for those looking for a quiet and convenient apartment complex. However, residents should be aware of the potential issues with pests, break-ins, and poor customer service before making a decision.Issue: Poor customer service from new management company.