This business has a good reputation, with a rating of 4.2 out of 5. The quality of care provided by the doctor and staff is generally good, with a rating of 4.0 out of 5. The pricing is relatively reasonable, with a rating of 4.5 out of 5. However, there have been some issues with innovativeness, such as a lack of modern technology and inefficient processes, which have resulted in a rating of 4.5 out of 5.The business has received many positive reviews from patients who praise the doctor's bedside manner, her ability to listen and explain things clearly, and the friendly and welcoming staff. Many patients have also commented on the clean and well-organized office, which is a testament to the hard work of the staff.However, there have been some negative reviews from patients who have experienced issues with communication, such as difficulty getting in touch with the office or receiving test results in a timely manner. Some patients have also reported feeling rushed or not listened to during appointments.One of the biggest issues facing this business is the lack of a reliable phone system. Many patients have reported trying to call the office only to be met with a busy signal or a full voicemail box. This has resulted in some patients feeling frustrated and unheard.Another issue is the lack of clear communication between the doctor and staff. Some patients have reported feeling confused or misinformed about their treatment plans or test results.Despite these issues, the business has shown a commitment to improving patient care and addressing the concerns of their patients. They have implemented changes to their communication systems and have made efforts to improve the efficiency of their processes.Overall, this business has a good reputation and provides good quality care. However, there are some areas for improvement, particularly in terms of communication and innovativeness.