San Antonio
Patrick Williams, MD
28.32
28.32
Overview
Experience exceptional surgical expertise with South Texas Surgical Group. Contact us today to learn more about our range of services.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
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Innovativeness
Overall
Quality
Pricing
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This urology clinic located in New Braunfels City seems to provide good quality of care. Many patients praised Dr. Williams and his staff for being kind, patient, and thorough in their explanations. They also appreciated the doctor's willingness to listen to their concerns and answer their questions. Some patients even mentioned that the doctor's bedside manner was outstanding.However, not all patients had a positive experience. A few patients reported that the office staff was unhelpful and unresponsive to their concerns. One patient mentioned that they were incorrectly enrolled as a new patient, resulting in duplicate accounts and financial issues.The clinic has a wheelchair-accessible entrance, parking lot, and restroom, making it accessible to patients with mobility issues. They also offer amenities such as a restroom and appointment planning. It's worth noting that the clinic has a phone number listed, but it's unclear if this is the correct number.Some patients mentioned that they were referred to Dr. Williams for emergency services and that he provided excellent care. Others praised the doctor's professionalism, compassion, and ability to explain complex medical issues in a clear and concise manner.Unfortunately, there have been some issues with billing and communication. One patient reported that they received a letter apologizing for a systems change, but then were asked to pay a significant amount of money for services they had already received. Another patient mentioned that their check was not cashed for three weeks after it was sent.Overall, this clinic seems to have a good reputation, but there are some areas for improvement, particularly with regards to communication and billing.
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Categories
Medical Service
Urology
Urologist
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