This business has an overall high rating, with most customers praising their services. The cleaners are professional, thorough, and take the time to listen to customers' specific needs. They use non-toxic products and are careful with fragile items. Some customers appreciate the flexibility of the scheduling process and the ability to book online. However, there are a few instances where customers have had issues with communication and have felt that the prices were too high. One customer had a negative experience with a specific team, but overall, the business has a good reputation and is recommended by many customers.