San Antonio
Payless Car Rental
7.10
7.10
Overview
Payless Car Rental offers the best rental car rates at airports, many hotels and city locations across the United States. Take Payless Car Rental on your next trip and get great deals and our lowest rental car rates.
Features
Wheelchair accessible parking lot
Active military discounts
Wheelchair accessible entrance
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The business location is a Payless Car Rental, situated in Building 9559, Airport Blvd Boulevard, San Antonio City. It has a rating of 2.9 from third-party ratings, indicating an average customer satisfaction. The reviews from clients highlight both positive and negative experiences. Some customers have reported efficient check-in processes, great customer service, and clean cars. However, others have faced issues such as long wait times, overcharging, and poor customer service.The working hours of the location are quite extensive, ranging from 00:00 to 01:30, 07:00 to 24:00, six days a week. The location offers wheelchair-accessible parking and entrance, making it accessible to people with disabilities. They also provide active military discounts, which is a plus for military personnel and their families.Regarding the issues, some customers have reported long wait times, inconsistent information, and overcharging. One customer was charged $1200 for a misplaced car, despite being instructed to leave the keys in the car. Another customer was overcharged for gas, despite returning the car with a full tank. These issues highlight the need for improved customer service and communication at the location.In terms of pricing, Payless Car Rental seems to offer competitive prices, with one customer mentioning that they paid less and got wonderful service. However, the pricing system appears to be complex, with some customers facing unexpected charges and fees.Overall, the business location has both strengths and weaknesses. While it offers accessible facilities, great customer service, and competitive pricing, it also faces challenges related to wait times, customer service, and pricing transparency. To improve, the location could focus on streamlining its operations, providing clear communication to customers, and resolving issues in a timely and fair manner.
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Categories
Travel & Recreation
Car rental agency
Van rental agency
Car Rental
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