The location under review is an obstetrician's office, providing gynecological services to patients. The overall quality of care is above average, as indicated by a 4.2-star rating. However, the quality of the services provided is only 3.8 out of 5, suggesting some room for improvement. The pricing is competitive, with a 4.5-star rating. The innovativeness of the office is notable, with a 4.7-star rating, indicating a willingness to adopt new ideas and approaches.Unfortunately, this office has some notable issues. Many patients have reported waiting for an excessive amount of time to be seen, with some waiting up to 4-5 hours. This is a significant concern, as patients are often anxious and may have other commitments that they need to attend to. The lack of communication regarding wait times and the uncertainty of when patients will be seen is also a problem.Some patients have also reported feeling disrespected or talked down to by the staff, particularly by Dr. Gee. This is unacceptable and should be addressed by the office immediately. The office's cleanliness and organization have also been called into question, with some patients reporting seeing trash and broken furniture in the waiting area.On the other hand, many patients have reported excellent care from Dr. Chen, who is described as kind, caring, and attentive. His staff is also praised for being friendly and professional.Overall, this office has a mixed reputation, with some notable strengths and weaknesses. While the quality of care is above average, the wait times and lack of communication are significant concerns. With some improvements in these areas, this office could provide an even better experience for its patients.