San Antonio
Peaks at Universal City
14.23
14.23
Overview
>Check for available units at Peaks at Universal City in Universal City, TX. View floor plans, photos, and community amenities. Make Peaks at Universal City your new home.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Dogs allowed
Business center
Fitness center
Swimming pool
Outdoor Space
Pets welcome
In-unit washer/dryer
Photos & videos
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Pricing
Innovativeness
Overall
Quality
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The location is decent with a good balance of pros and cons. The apartment complex, Peaks at Universal City, is located at Building 1950, Universal City Blvd Boulevard, Universal City City. The contact information includes a phone number +18554485122 and a website link https://www.peaksuniversalcity.com/?rcstdid=Mg%3D%3D-YRjTEizZPgM%3D. The features of the location include pets being allowed, a swimming pool, pets welcome, outdoor space, wheelchair-accessible parking lot, wheelchair-accessible entrance, onsite services, in-unit washer/dryer, fitness center, and business center. The co-brands of the location are Peaks at Universal City. The keywords for the location are apartments, community amenities, make Peaks at Universal City your new home, check for available units at Peaks at Universal City in Universal City, TX, view floor plans, photos, apartment, leasing. The working hours of the location are Monday to Friday from 8:30 AM to 5:30 PM, with no specified hours for Saturday and Sunday.The overall experience of the location is satisfactory, with an average rating of 3.8 out of 5 stars based on third-party ratings. However, there are some issues that need to be addressed, such as hot water interruptions, pest problems, and maintenance issues.Some of the positive reviews mention the friendly and helpful staff, the cleanliness of the location, and the good location. For example, one resident mentioned that the office staff and maintenance team are amazing, and the management team is incredibly responsive. Another resident mentioned that the location is quiet and well-maintained, and the neighbors are friendly.On the other hand, some of the negative reviews mention the hot water interruptions, pest problems, and maintenance issues. For example, one resident mentioned that the hot water has been going out constantly, and the pipes have been bursting. Another resident mentioned that there is a big roach problem, and the management team is not doing enough to address the issue.Overall, the location is a decent option for those looking for a place to live, but it is essential to be aware of the potential issues and to communicate with the management team to ensure that any problems are addressed promptly.One of the significant issues with the location is the hot water interruptions, which seem to be a recurring problem. The management team needs to take more proactive steps to address this issue and ensure that residents have access to hot water at all times.Another issue that needs to be addressed is the pest problem, particularly the roach infestation. The management team needs to take more effective measures to control the pest population and ensure that residents are not disturbed by the problem.Finally, the maintenance issues need to be addressed promptly and effectively. Residents have reported various maintenance issues, such as broken appliances and leaky pipes, and the management team needs to respond quickly and efficiently to these issues.In terms of pricing, the location seems to be competitive with other options in the area. The prices are reasonable, and the location offers a good balance of amenities and services.In terms of innovativeness, the location could benefit from some new ideas and approaches to improve the resident experience. For example, the management team could consider implementing new technologies to improve communication and maintenance, or offering new amenities and services to enhance the resident experience.Overall, the location is a decent option for those looking for a place to live, but it is essential to be aware of the potential issues and to communicate with the management team to ensure that any problems are addressed promptly. With some improvements in maintenance, pest control, and hot water, the location could become a more attractive option for residents.
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