San Antonio
Pecan Valley VA Clinic
5.06
5.06
Overview
Welcome to the official website of the U.S. Department of Veterans Affairs. Discover, apply for, and manage your VA benefits and care.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Photos & videos
Submit a review
Overall
Quality
Pricing
Innovativeness
Submit a review
The location has received mixed reviews from clients. Some praise the clinic for its fast service and friendly staff, while others have experienced long wait times, difficulty in getting in touch with staff, and poor communication. One client reported a deviated septum diagnosis not being caught by the clinic, leading to unnecessary medication and further issues. The clinic has also been criticized for its outdated phone system and lack of clear communication about its hours and location. While some clients have had positive experiences, such as a lab technician being courteous and professional, others have been left feeling frustrated and disrespected by the staff. The clinic's move to a new location was not well-communicated, leading to confusion among clients. Overall, the clinic seems to struggle with communication and providing timely, quality care to its clients. The main issue appears to be the clinic's inability to effectively communicate with its clients, leading to frustration and a sense of disorganization. The clinic's staff seems to be overwhelmed, and the phone system is not adequate to handle the volume of calls. The clinic's move to a new location also caused confusion among clients, who were not adequately informed about the change.
Own this business?
Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Medical Service
Community & Government
Veterans center
Medical clinic
Hospitals
Community Service
Contact business
1