This Pediatric Urology of San Antonio | San Antonio has a reputation for providing high-quality care to its patients, particularly children. With a team of experienced and compassionate doctors, including Dr. Prieto and Dr. Marks, patients feel at ease and confident in their treatment. The staff is also known for being friendly and helpful, making the overall experience as smooth as possible.However, there have been some issues with communication and scheduling, with some patients reporting difficulty in getting through to the office or having appointments rescheduled without their consent. Additionally, some patients have expressed frustration with the billing process, feeling that they were not adequately informed about the costs of their care.Despite these issues, the majority of patients have been extremely satisfied with their experience at Pediatric Urology of San Antonio | San Antonio. Many have praised the doctors for their expertise and bedside manner, as well as the staff for their kindness and professionalism.One issue that stands out is the office's handling of billing and insurance. Some patients have reported receiving unexpected bills or being told that they were not covered by their insurance, only to find out later that this was not the case. This has led to frustration and anger for some patients, who feel that the office is not being transparent about the costs of their care.In terms of innovativeness, the office appears to be keeping up with the latest medical advancements and technologies. They offer a range of treatment options and are willing to work with patients to find the best solution for their individual needs.Overall, Pediatric Urology of San Antonio | San Antonio is a reputable and trustworthy medical practice that provides high-quality care to its patients. While there may be some areas for improvement, the majority of patients have been extremely satisfied with their experience and would recommend the office to others.