San Antonio
PediExpress - Robert B. Green Campus
0.57
0.57
Overview
Our University Health pediatric services offer comprehensive care for all of your child's health needs.
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
Wheelchair accessible restroom
Restroom
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Overall
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Quality
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The PediExpress location on W Martin St is a well-equipped emergency care facility that provides 24/7 services for pediatric patients. The staff is friendly and knowledgeable, with some reviewers praising their proficiency and kindness. The doctors are also highly skilled and attentive, taking the time to explain conditions and listen to concerns.However, the wait times are a major issue, with many reviewers complaining about long wait periods, often exceeding two hours. This can be frustrating for families with sick children, who may be anxious to receive medical attention. Some reviewers have also reported difficulty with communication from the staff, feeling talked over or dismissed.One significant concern is the lack of preparedness for handling large volumes of patients. This has led to some reviewers experiencing long wait times, which can be exacerbated by the fact that the facility is not equipped to handle a high volume of patients at once.While the location is wheelchair accessible, with features such as a wheelchair-accessible parking lot, restroom, and entrance, some reviewers have complained about the cleanliness and overall condition of the facility.Overall, the PediExpress location on W Martin St is a well-intentioned emergency care facility, but it falls short in terms of wait times and communication. It is essential for the staff to work on addressing these issues to provide better service to patients and their families.
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Categories
Medical Service
Emergency Care
Urgent care center
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