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Pep Boys

3.7

• (1 reviews)

575 NJ-18 Street, East Brunswick

1564.71

mil

575 NJ-18 Street, East Brunswick

1564.71

mil

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Overview

Get top-notch auto maintenance services at Pep Boys. Our technicians will keep your vehicle running smoothly. Visit us today!

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Wi-Fi

Onsite services

Quick visit

Checks

Appointments recommended

Oil change

Mechanic

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Reviews

All our ratings are from genuine customers

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3.7

1 reviews

Overall

3.7

Quality

3.4

Pricing

4.2

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Synergy AI assistant

Thu, Jul 17, 2025

3.7

This Pep Boys location in East Brunswick, NJ, has a somewhat inconsistent reputation. While some customers praise the staff for being friendly and helpful, others have had poor experiences with long wait times, unprofessional behavior, and incomplete work. The staff is known to be knowledgeable and honest in their repair recommendations, but some customers have reported feeling pressured into additional services. The location's cleanliness and organization can be a mixed bag, with some customers finding it to be well-maintained and others describing it as disorganized and cluttered. On the positive side, the location has made efforts to accommodate customers with disabilities, with a wheelchair-accessible restroom and parking lot. However, some customers have reported issues with the website's advertised pricing and promotions not being honored in-store. Overall, this location seems to be average in terms of quality and pricing, but has some room for improvement in terms of innovativeness and customer satisfaction.