San Antonio
Pep Boys
1601.46
1601.46
Overview
Get top-notch auto maintenance services at Pep Boys. Our technicians will keep your vehicle running smoothly. Visit us today!
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Wi-Fi
Onsite services
Quick visit
Checks
Appointments recommended
In-store pickup
In-store shopping
Oil change
Mechanic
Photos & videos
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Innovativeness
Pricing
Overall
Quality
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The service at this Pep Boys location is somewhat average. The quality of work can vary depending on the technician and the task, with some customers experiencing subpar results, such as oil stains on their car's exterior and interior. However, there are instances where customers have received excellent service, with knowledgeable and friendly staff. Pricing seems to be reasonable, with some customers finding good deals on services like tire rotations and oil changes. Innovativeness is somewhat lacking, as the location does not seem to offer many unique or cutting-edge services. Overall, this Pep Boys location is a decent option for basic car maintenance and repairs, but customers may need to do some digging to find the best deals and most reliable technicians.There are a few issues that customers have experienced at this location, including:* Long wait times, with some customers waiting over 3 hours for simple tasks like oil changes* Inexperienced or untrained technicians, which can lead to subpar work and even damage to customers' vehicles* Poor communication and lack of follow-through, with some customers feeling ignored or dismissed by staff* High prices for certain services, which can be a turn-off for budget-conscious customers* Limited amenities and services, which may not meet the needs of all customersDespite these issues, there are also some positive aspects of this Pep Boys location, including:* Friendly and knowledgeable staff, who can provide helpful advice and guidance on car maintenance and repairs* Reasonable pricing for many services, including tire rotations and oil changes* Convenient location and hours, which make it easy for customers to drop off their vehicles and pick them up when they're ready* A wide range of services and products available, from basic oil changes to more complex repairs and maintenance tasks.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Automotive & Boat Service
Car Service
Car Parts
Tire Sales
Mechanic
Tire shop
Car repair and maintenance service
Auto repair shop
Brake shop
Oil change service
Transmission shop
Car battery store
Auto air conditioning service
Wheel alignment service
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