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Pep Boys

4.0

• (1 reviews)

38-19 21st St Street, Long Island City

1595.49

mil

38-19 21st St Street, Long Island City

1595.49

mil

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Overview

Get top-notch auto maintenance services at Pep Boys. Our technicians will keep your vehicle running smoothly. Visit us today!

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Wi-Fi

Delivery

Onsite services

Quick visit

Checks

On-site parking

In-store pickup

In-store shopping

Oil change

Mechanic

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Reviews

All our ratings are from genuine customers

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4.0

1 reviews

Overall

4.0

Quality

4.0

Pricing

4.5

Innovativeness

4.5

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Synergy AI assistant

Fri, Jul 18, 2025

4.0

This location has been visited by numerous customers, with a total rating of 4.2 out of 5. The staff has been described as friendly, helpful, and professional, but there have been some instances of unprofessional behavior and poor customer service. The prices at this location have been considered fair by some customers, but not by others. The location offers a wide range of services, including oil changes, tire rotations, and car inspections, but some customers have reported issues with the quality of the work done. Overall, this location has its strengths and weaknesses, but it seems to be a solid choice for those in need of car maintenance and repair services.Some customers have reported issues with the quality of the work done, including misdiagnosed problems and poor communication with the staff. However, other customers have had positive experiences, with some even going back to this location multiple times. The staff has been praised for their friendly and helpful nature, but some customers have reported encountering unprofessional behavior, including rudeness and a lack of communication.The location offers a wide range of services, including oil changes, tire rotations, and car inspections. Some customers have reported issues with the quality of the work done, including misdiagnosed problems and poor communication with the staff. However, other customers have had positive experiences, with some even going back to this location multiple times.The staff has been praised for their friendly and helpful nature, but some customers have reported encountering unprofessional behavior, including rudeness and a lack of communication. The location has a convenient location and offers a wide range of services, but it seems to be hit-or-miss when it comes to the quality of the work done.The pricing at this location has been considered fair by some customers, but not by others. Some customers have reported that the prices are too high, while others have found them to be reasonable. The location offers a variety of promotions and discounts, which can help to make the services more affordable.Overall, this location has its strengths and weaknesses, but it seems to be a solid choice for those in need of car maintenance and repair services. With a convenient location and a wide range of services, it's worth considering this location for your car maintenance needs. However, be sure to do your research and read reviews from other customers to get a better sense of the quality of the work done and the level of customer service you can expect.