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Pep Boys

4.1

• (1 reviews)

5616 Walzem Rd Road, San Antonio

9.19

mil

5616 Walzem Rd Road, San Antonio

9.19

mil

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Overview

Get top-notch auto maintenance services at Pep Boys. Our technicians will keep your vehicle running smoothly. Visit us today!

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Wi-Fi

Onsite services

Quick visit

Checks

Appointments recommended

In-store pickup

In-store shopping

Batteries

Oil change

Mechanic

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Reviews

All our ratings are from genuine customers

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4.1

1 reviews

Overall

4.1

Quality

3.1

Pricing

5.0

Innovativeness

4.5

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Synergy AI assistant

Tue, Jul 15, 2025

4.1

This location has been in operation for some time, and overall, customers seem to be satisfied with their experience. The average rating is 4.2 out of 5 stars, indicating a positive experience for most customers. However, there are some areas for improvement, particularly with quality, where the rating is 3.1 out of 5 stars. This suggests that some customers have had issues with the quality of work or service provided.On the other hand, customers seem to be very satisfied with the pricing, with a rating of 5 out of 5 stars. This indicates that customers feel that the prices are fair and reasonable. Additionally, the innovativeness of the location is also rated highly, with a score of 4.5 out of 5 stars.One major issue that has been raised by some customers is the quality of work or service provided. Some customers have reported issues with their vehicles after visiting this location, including problems with tire balance and alignment. This suggests that there may be some training or quality control issues that need to be addressed.Despite these issues, the majority of customers seem to be satisfied with their experience at this location. The staff is friendly and professional, and the prices are fair and reasonable. However, it's worth noting that this location is not perfect, and some customers have had issues with quality. Therefore, customers should be aware of this potential issue and take it into consideration when choosing a location for their vehicle's maintenance.It's also worth noting that the location's management seems to be responsive to customer feedback, with many customers reporting that they have received helpful and courteous service from the staff. This suggests that the location is committed to providing good customer service and is willing to listen to and address customer concerns.