This car service center is well-rated by most customers, with a strong reputation for quality work. The majority of reviewers praise the shop for its excellent service, fair prices, and friendly staff. Guillermo, the owner, is particularly commended for his professionalism, honesty, and willingness to go above and beyond to satisfy customers. However, one negative review stands out, highlighting issues with communication, lack of transparency, and unprofessional behavior. While this appears to be an isolated incident, it is worth noting that the shop has responded to customer concerns and taken steps to address the issue. Overall, Perfect Shift Transmission Repair seems to be a reliable and trustworthy option for those in need of transmission repair or other car services.