San Antonio
Perma Pier Foundation Repair
9.00
9.00
Overview
Perma-Pier is Texas' leading foundation-repair company. See how our commitment to customer satisfaction proves we are the highest-quality repair company.
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Onsite services
Online estimates
Wheelchair accessible parking lot
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Quality
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Perma Pier Foundation Repair has a strong presence in San Antonio, with a dedicated team of professionals who provide top-notch foundation repair services. With a phone number and website readily available, clients can easily get in touch with the company to schedule an appointment.The company's working hours are Monday through Friday from 8am to 5pm, with Saturday hours from 10am to 2pm. This schedule allows clients to plan their appointments accordingly and ensures that the team is available to address any urgent issues that may arise.One of the standout features of Perma Pier is their commitment to providing excellent customer service. Many clients have praised the company for their professionalism, responsiveness, and willingness to explain complex issues in a clear and concise manner.Chris, Clint, and Luis are just a few of the knowledgeable and experienced representatives who have made a positive impact on clients. They have been praised for their thorough inspections, detailed explanations, and fair pricing.However, there have been some instances where clients have expressed dissatisfaction with the company's work. In one case, a client reported that the company's work lasted only 18 months before failing again, and the company refused to return to correct the issue. This has led to concerns about the company's quality of work and their willingness to stand behind their warranties.Another issue that has been reported is the company's responsiveness to client concerns. In one case, a client reported that they had to wait several months for the company to respond to their warranty claims, and when they did, it was with a proposed solution that the client felt was inadequate.Despite these issues, the company has a generally positive reputation, with many clients praising their honesty, professionalism, and commitment to providing high-quality services. To address the concerns mentioned above, the company could consider improving their communication channels, ensuring that clients receive timely and effective responses to their concerns, and revisiting their warranty policies to provide more comprehensive coverage for their clients.Overall, Perma Pier Foundation Repair is a reputable company with a strong track record of providing excellent foundation repair services. However, they could benefit from addressing some of the concerns mentioned above to further enhance their reputation and build trust with their clients.
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Categories
Construction & Development
Construction company
Construction & Modeling
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