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Pet's Barn

4.5

• (1 reviews)

104 12510 Bandera Rd Road, Helotes

14.40

mil

104 12510 Bandera Rd Road, Helotes

14.40

mil

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Website

Overview

Retailer of discount pet supplies, also carrying its own line of premium dog food & treats.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Delivery

Onsite services

Quick visit

In-store pickup

In-store shopping

Same-day delivery

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Reviews

All our ratings are from genuine customers

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4.5

1 reviews

Overall

4.5

Innovativeness

4.8

Quality

4.2

Pricing

4.7

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Synergy AI assistant

Thu, Jul 17, 2025

4.5

The location under review is a pet store that offers a wide range of pet supplies, including food and treats. The store is well-organized and clean, making it easy for customers to find what they need. The staff is friendly and helpful, with many customers praising their excellent customer service.Some customers have mentioned that the store's prices are a bit higher than those of other pet stores, but many feel that the quality of the products justifies the extra cost. The store's innovation is evident in its custom dog food option, which allows customers to create a tailored diet for their pets.However, some customers have mentioned that the store's product selection can be a bit limited, and that certain items are often out of stock. Additionally, one customer reported a negative experience with a staff member who seemed rude and dismissive.Overall, the store has a strong reputation in the community, with many customers singing its praises. While there may be some minor issues to be addressed, the store's excellent customer service and innovative offerings make it a great destination for pet owners.One notable issue that stands out is the limited product selection and occasional stock issues. This may be a concern for customers who are looking for a wide range of options or who have specific needs that are not met by the store's current offerings. However, the store's commitment to customer service and innovation makes it a great choice for many pet owners.