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Pet Supplies Plus San Antonio - Babcock

4.4

• (1 reviews)

5809 Babcock Rd Road, San Antonio

9.41

mil

5809 Babcock Rd Road, San Antonio

9.41

mil

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Website

Overview

Chain carrying natural & U.S.-made pet supplies, plus services such as grooming & adoption.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

LGBTQ+ friendly

Delivery

Onsite services

Quick visit

Checks

Curbside pickup

In-store pickup

In-store shopping

Same-day delivery

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Reviews

All our ratings are from genuine customers

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4.4

1 reviews

Overall

4.4

Quality

3.1

Pricing

5.0

Innovativeness

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

4.4

This pet store is a solid option for pet owners in the area, but it falls short in some areas. The store's quality of products is only average, which is a bit disappointing considering the prices they charge. However, the prices themselves are actually quite competitive and a major strength of the store. The store's innovativeness is also notable, with a wide selection of products and a clean and well-organized store. Despite some issues with customer service and product availability, the store's overall experience is decent, making it a 4.2 out of 5 stars. One major issue that stands out is the inconsistent customer service. Some employees are friendly and helpful, while others seem disinterested or even rude. This can be frustrating for customers who are trying to find what they need or simply want to have a positive interaction. Another issue is the limited availability of some products. While the store has a wide selection overall, some items may be out of stock or hard to find. This can be disappointing for customers who are looking for a specific product or brand. However, the store's self-service dog wash is a great feature that many customers appreciate. It's convenient and easy to use, and the staff is generally helpful and friendly. Overall, this pet store is a good option for pet owners in the area, but it could improve in some areas to make it an even better experience.