This pet store location in Clifton City has a generally positive reputation among customers. The store's quality of products and services is rated 3.8 out of 5, indicating that while customers are generally satisfied, there is room for improvement. The pricing of the store is highly rated at 4.8 out of 5, suggesting that customers feel that the prices are competitive and reasonable. The store's innovativeness is also rated highly at 4.5 out of 5, indicating that customers appreciate the variety of products and services offered. However, the overall rating of 4.2 out of 5 suggests that there may be some issues with customer service or other aspects of the store that prevent it from being perfect.The store's cleanliness and organization are mentioned positively by several customers, with some noting that the store is "well-stocked" and has a "great selection" of products. However, others have mentioned that the store can be "tired and old" and that the parking lot can be difficult to navigate.Customer service is a mixed bag, with some customers noting that the staff is "friendly and helpful" while others have had negative experiences with staff members who seem "unprofessional" or "rude." Some customers have also mentioned that the store's self-service areas, such as the dog wash and fish tank, can be dirty and in disrepair.Despite these issues, many customers have had positive experiences with the store's vaccination clinic and other services. Overall, this store seems to be a good option for pet owners in the area, but may benefit from some improvements to customer service and maintenance of the store's facilities.