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Petco

4.4

• (1 reviews)

1280 Lexington Ave Avenue, New York

1595.39

mil

1280 Lexington Ave Avenue, New York

1595.39

mil

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Overview

Chain with pet food & supplies such as toys, beds & pet technology products, plus medication.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible restroom

Wi-Fi

Delivery

Onsite services

Quick visit

In-store pickup

In-store shopping

Same-day delivery

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Reviews

All our ratings are from genuine customers

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4.4

1 reviews

Overall

4.4

Quality

4.3

Pricing

4.6

Innovativeness

4.2

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Synergy AI assistant

Thu, Jul 17, 2025

4.4

This location is a decent option for pet owners. The staff is generally friendly and helpful, with many employees going above and beyond to provide excellent customer service. The store is well-stocked with a wide selection of pet food, toys, and supplies, including a variety of healthy and natural options. However, some customers have reported issues with staff being unhelpful or unfriendly, which can be frustrating. The store's pricing is competitive, with many items available at reasonable prices. Overall, this location is a good choice for pet owners who want a convenient and well-stocked store with friendly staff.Some areas for improvement include ensuring that all staff members are providing excellent customer service, and addressing any issues with staff being unhelpful or unfriendly. Additionally, the store could consider expanding its selection of natural and healthy pet food options to meet the growing demand for these products.One notable issue that has been reported by several customers is the store's management of live animals, including fish and reptiles. Some customers have reported that the store is not doing enough to ensure the health and well-being of these animals, and that some animals are being sold despite being sick or stressed. This is a concern that the store needs to address in order to maintain a good reputation and provide the best possible experience for its customers.Overall, this location is a good choice for pet owners who want a convenient and well-stocked store with friendly staff. However, there are some areas for improvement that the store needs to address in order to maintain a high level of customer satisfaction.