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Petco

4.2

• (1 reviews)

101 1211 Austin Hwy Highway, San Antonio

5.20

mil

101 1211 Austin Hwy Highway, San Antonio

5.20

mil

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Website

Overview

Chain with pet food & supplies such as toys, beds & pet technology products, plus medication.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Wi-Fi

Delivery

Onsite services

Quick visit

Curbside pickup

In-store pickup

In-store shopping

Same-day delivery

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Reviews

All our ratings are from genuine customers

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4.2

1 reviews

Quality

3.1

Overall

4.2

Innovativeness

4.5

Pricing

5.0

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Synergy AI assistant

Thu, Jul 17, 2025

4.2

The Petco store at Austin Hwy Highway, San Antonio City, is a well-established chain with a wide range of pet food and supplies. The store's cleanliness and organization are consistently praised by customers, who also appreciate the helpful and friendly staff. The store's pricing is competitive, with many customers noting that they find what they need at reasonable prices. However, some customers have raised concerns about the quality of the products, citing issues with live animals and dead fish in the tanks.One issue that stands out is the store's lack of attention to the well-being of live animals, as evidenced by the reports of dead fish and a chameleon in need of medical attention. While the staff are generally friendly and helpful, some customers have experienced issues with rude or unprofessional behavior. Overall, the store's innovativeness is a mixed bag, with some customers appreciating the variety of products and services offered, while others feel that the store is too commercialized and lacks a personal touch.The store's overall rating of 4.2 out of 5 stars suggests that while it has its strengths, it also has some areas for improvement. To address these issues, the store could focus on improving the quality of its products, providing better customer service, and ensuring the well-being of live animals in the store.