This business is a tiny florist offering fresh flowers and arrangements, as well as gourmet gift baskets and delivery services. Despite its small size, the business is well-established, with a wide range of services and a strong online presence. The staff is friendly and helpful, with many customers praising their quick and professional service.The business has a strong focus on customer satisfaction, with many customers praising the high quality of their flowers and arrangements. However, some customers have reported issues with the longevity of the flowers, with some arrangements lasting only a day or two.The pricing at this business is generally considered to be high, but many customers feel that it is worth the cost for the high-quality products and services they receive. The business also offers a wide range of payment options, including credit cards.One of the standout features of this business is its innovativeness. They offer a range of unique and creative arrangements, as well as gourmet gift baskets and other special services. They are also willing to work with customers to create custom arrangements and solutions.However, one issue that has been reported by some customers is that the business can be inconsistent in its quality. Some customers have reported receiving arrangements that were not up to their usual standards, which can be disappointing. Additionally, some customers have reported issues with communication and customer service, with some staff members being unfriendly or unhelpful.Overall, this business is a great choice for customers who are looking for high-quality flowers and arrangements, as well as a wide range of special services. However, customers should be aware that the business can be inconsistent in its quality, and that some staff members may not always provide the best customer service.One customer's bad experience highlights the potential for issues with customer service and communication. On Valentine's Day, a customer ordered flowers and a balloon to be delivered to her fiance, but the balloon was not included with the delivery. When the customer contacted the business to report the issue, they were initially unhelpful, but eventually offered a refund and a second balloon to be delivered the next day. This incident highlights the importance of clear communication and follow-through in customer service.Despite this issue, many customers have reported having a positive experience with this business. One customer praised the business for its "wonderful and helpful" staff, while another customer noted that the business had a "great selection" of flowers and arrangements. Overall, this business is a solid choice for customers who are looking for high-quality flowers and arrangements, as well as a wide range of special services.