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Petland Shavano Park

3.9

• (1 reviews)

205 4000 Pond Hill Rd Road, Shavano Park

12.71

mil

205 4000 Pond Hill Rd Road, Shavano Park

12.71

mil

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Overview

Petland San Antonio, TX is your #1 location for adopting puppies. No one offers more with their Puppies or Has more Puppies.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

LGBTQ+ friendly

Free parking lot

LGBTQ+ friendly

Onsite services

Quick visit

In-store shopping

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Reviews

All our ratings are from genuine customers

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3.9

1 reviews

Overall

3.9

Quality

4.2

Pricing

3.8

Innovativeness

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

3.9

This pet store has a lot to offer. The quality of the animals, including puppies, birds, and fish, is generally good, with many customers reporting happy and healthy pets. However, some customers have expressed concerns about the prices, which can be quite high. On the other hand, the store's innovativeness is notable, with a variety of amenities such as free parking, wheelchair accessibility, and NFC mobile payments. The store's staff is also generally friendly and helpful, with many customers praising their knowledge and assistance.Despite the positive aspects, there are some issues that need to be addressed. Some customers have reported difficulties with customer service, including being treated rudely by staff or having their questions ignored. Additionally, some customers have expressed concerns about the store's sources of animals, with some accusing Petland of sourcing from puppy mills. While the store has a good overall rating, these issues need to be taken seriously and addressed in order to improve the customer experience.It's worth noting that the store's hours of operation are quite long, with customers able to visit from 11am to 7pm on weekdays and 11am to 6pm on weekends. This is convenient for customers who want to visit the store during their free time. However, some customers have reported that the store can be busy and overwhelming, which may be a drawback for some. Overall, this pet store has a lot to offer, but needs to work on addressing some of the issues that customers have reported.